Customer Focus

Shiv Shakti Fabrication has created an inverted pyramid to place the ‘Customer First’ in everything we do!

To our customers, our customer-facing associates are part of Shiv Shakti Fabrication. As such, all customer-facing associates are mission-critical and the company's most important resource in meeting our customers' needs. Our company exist to support all customer-facing associates so we can deliver an experience that will delight our customers. Our organization is focused on the customer in everything we do, each and every day.

"Above all, we wish to avoid having a dissatisfied customer
We consider our customers a part of our organization"
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